Faqs

Depending on your situation, having us deliver in reuseable glass containers might work for you. Your first delivery will be in glass pyrex containers with lids. The next week, make sure you [...]

Coolers cost $5 if not left outside when food is delivered.

Cold packs cost $2.50 per pack if not left outside when food is delivered.

We offer 3, 6, and 12-month subscriptions and deliver once a week. The delivery day is based on location (Dane County – Monday). Subscriptions include an insulated bag and ice packs to [...]

Yes. Food is delivered to your door 3 days after your order is placed.

  Day 1-3  Day 4-6  Day 7-9  Day 10-12  Old Food  75%  50%  25%  0%  New Food  25%  50%  75%  100% 

We encourage you to pick several flavors in your subscriptions. If you order weekly feel free to pick several flavors too or your pup can have chicken for a week, then beef for a week, etc.

Don’t worry. We always have extras. But, we will need to charge you an additional $10. However, that can be refunded if returned the following week.

Absolutely. In fact, some pets prefer it warmed.  We recommend 30 seconds in your microwave.

We would be happy to deliver to your pet’s vacation destination also (friend’s home; kennel, etc.)