Faqs

Depending on your situation, having us deliver in reuseable glass containers might work for you. Your first delivery will be in glass pyrex containers with lids. The next week, make sure you [...]

If you need an additional cooler the cost is $5.  We typically bring extra coolers along in the event that you forget to leave your cooler on your porch.  We will just pick up the extra the [...]

If you need additional cold packs the cost is $2.50 per pack.  We typically have extras along on our delivery.  So, if you forget to leave the cooler and cold packs out we will leave some extras [...]

We offer 3, 6, and 12-month subscriptions and deliver once a week. The delivery day is based on location (Dane & Rock County is Monday). Subscriptions include a cooler box and ice packs to [...]

Yes. Deliveries are always on Monday in Dane and Rock County whether you order once or you sign up for a subscription.  To ensure a Monday delivery place your order by noon the Friday before.

  Day 1-3  Day 4-6  Day 7-9  Day 10-12  Old Food  75%  50%  25%  0%  New Food  25%  50%  75%  100% 

We encourage you to pick several recipes in your subscription.  Most dogs like variety.  If you get started with your subscription and you find that your dog has a preference, the chicken, [...]

Don’t worry. We always have extras. If you forget, we will safely leave your food in an extra cooler box with ice packs and then we will just pick them up the following week.

Absolutely. In fact, some dogs prefer it warmed.  We recommend 30 seconds in your microwave.

You have a few options if you will be out of town on delivery day. We can deliver two weeks of food and then you can freeze the second week of food and thaw it out as needed. We would be happy to [...]